Terms of Service

Protecting our customers’ privacy and personal information is of paramount importance and fundamental to the way SEO West does business.


1.1    This Part II (Privacy Policy) applies to any person who accepts services from SEO West, visits this website or App, or provides SEO West with personal information. The terms herein may change from time to time, so you should review them for changes periodically.


2.1    For the purpose of this Part II (Privacy Policy), the contact information for SEO West’s data protection officer is:
Data Protection Officer
[email protected]


3.1    SEO West identifies the reasons for processing personal data before or at the time of collection. Unless required by law, SEO West does not use or disclose, for any new purpose, personal data that has been processed without first identifying and documenting the purpose and obtaining Your consent.

3.2    SEO West may process the following information about You (“Processed Information”): registration data about the registered name holder, Google referral sources, page visits, address, name, password, phone number, IP address, domain searches and associated TLD rankings, single sign-on (Open ID), forum views and posts, chats, account creation, order placement, form submissions, how you heard about us, payment information, call start and duration, referring page, referral landing page, birthdate, and security questions and answers. If You use the App, Processed Information shall include partial geographic location information, ID of Your device, phone camera permissions and mobile phone photo gallery permissions.

3.3    The purposes for processing Processed Information include, but are not limited to: troubleshooting errors, abuse detection, targeted marketing, localizing data, site and usage statistics, communication with You, account creation, collection of registration data, provisioning of Services, provisioning of Services via the App, compliance with ICANN requirements, transfer of registration data to registry, registry operator, registry operator back-end service, data escrow agent, ICANN contractual compliance, emergency back-end registry operator, public RDDS/WHOIS, transfer of payment data to payment processor and address verifier, transfer of phone number to text message processor, disclosure of non-public RDDS/WHOIS to third parties, ICANN and registry data retention requirements, to comply with applicable laws, regulations, policies or any holding, order, or decision by a competent court, administrative authority or dispute resolution service provider, and to establish, assert, or defend our legal rights, to avoid any actual or potential civil or criminal liability on our part and our affiliates, subsidiaries, contracted parties, officers, directors, representatives, employees, contractors, and stockholders.

3.4    You understand and agree that the processing of Processed Information is required for the provisioning of Services and for compliance with ICANN and registry requirements.


4.1    You may request and obtain from SEO West’s data protection officer confirmation as to whether or not personal data concerning You is being processed by SEO West and, where that is the case, the following:
    a)    access to the personal data;
    b)    the purposes of the processing;
    c)    the categories of personal data concerned;
    d)    the recipients or categories of recipient to whom the personal data have been or will be disclosed;
    e)    where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
    f)    where the personal data are not collected from You, any information available to Dynadot as to their source;
    g)    where personal data are transferred to a third country or to an international organisation, information respecting safeguards relating to the transfer; and,
    h)    the existence of any automated decision-making, profiling, meaningful information about the logic involved and the significance and the envisaged consequences of such processing for You.

4.2    You may request SEO West’s data protection officer to restrict the processing of or to rectify personal data concerning You. Dynadot may refrain from complying with any portion of such request where such compliance would undermine SEO West’s ability to establish, exercise or defend legal claims or conflict with SEO West’s reasonable grounds for processing which override Your interests, rights and freedoms.

4.3    You may lodge a complaint about SEO West’s performance under this Part II (Privacy Policy) with a supervisory authority of a member state of the European Union.


5.1    Any information furnished by SEO West in response to a request under this Part II (Privacy Policy) shall be in a structured, commonly used and machine-readable format.

5.2    You may request SEO West to transmit any information furnished by SEO West in response to a request under this Part II (Privacy Policy) to a third-party.


6.1    SEO West shall maintain reasonable controls and practices for retention and erasure of personal data that is no longer necessary or relevant for the identified purposes or required by law to be retained.

6.2    You may request Dynadot’s data protection officer to erase personal data concerning You. SEO West shall comply with such a request where:
    a)    the personal data is no longer necessary in relation to the purposes for which it was collected or otherwise processed;
    b)    You withdraw consent on which the processing is based and where there is no other legal ground for the processing;
    c)    You object to the processing and there are no overriding legitimate grounds for the processing;
    d)    the personal data have been unlawfully processed; or,
    e)    the personal data have been collected in relation to the offer of information society services to a child.

6.3    Notwithstanding anything to the contrary herein, SEO West may refrain from complying with any requirements of this Section 6 (Right to Erasure) where such compliance:
    a)    undermines SEO West’s ability to establish, exercise or defend legal claims;
    b)    conflicts with SEO West’s reasonable grounds for processing which override Your interests, rights and freedoms;
    c)    undermines an individual’s right of freedom of expression and information;
    d)    undermines archiving in the public interest, statistical purposes, or for scientific or historical research; or,
    e)    undermines SEO West’s compliance with a legal obligation.


7.1    SEO West shall protect personal data against such risks as loss, misuse, unauthorized access or disclosure, alteration, or destruction through appropriate security measures. Dynadot shall protect the information regardless of the format in which it is held.